Your Privacy Matters to Us

We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.

1. Information We Collect

• Registration Information: When you create an account, we collect your email address, name, and other basic information necessary to set up your account.
• Payment Information: If you purchase products or services, we collect payment information, such as credit card details, through a secure payment processor. We do not store your payment information on our servers.
• Usage Data: We collect information about how you use our site, including which pages you visit, the features you use, and the time you spend on each page. This helps us improve your experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to remember your preferences, personalize your experience, and analyze website traffic. You can manage your cookie preferences through your browser settings.
• Communication Information: When you contact us, we may collect information related to your inquiries and any other communication you provide to us.

2. How We Use Your Information

• To Provide Services: We use your information to manage your account, process transactions, provide quotes, register you for courses, and track your registrations.
• To Communicate with You: We may send you emails about your account, updates, promotional offers, and other relevant information. You can opt-out of marketing communications at any time.
• To Improve Our Services: We use usage data to understand how our site is used and to make improvements. We may also use aggregate data for research and analysis purposes.
• For Security and Fraud Prevention: We use your information to protect our site and users from fraud, unauthorized access, and other security issues.

3. Sharing Your Information

• With Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping products, and providing customer support. These providers are required to protect your information and use it only for the services they provide.
• With Sponsors and Partners: If you register for a show or PD course that is paid for or sponsored by a third party, we may share your contact information and aggregate information with the sponsor. This helps the sponsor understand participation and engagement. We ensure that any shared information is used in compliance with applicable privacy laws.
• Specific Cases:
  • Student Shows: We take extra care to ensure that student information is not collected or shared beyond what is necessary to conduct the show and interact with the students.
    • Only aggregate information is shared after the course. For example we do not store nor share student names or other personally identifiable information beyond the use needed during the show.
    • We do collect and share information on the number of attendees and counts on various types of interactions like the total number of chats sent, total codes submitted, etc.
  • Product Purchases: When you buy products, we share your information with third parties solely for the purposes of processing your order and shipping the product to you.
  • Aggregate Information: We may share aggregate data, such as participation rates, survey results, and demographic information, publicly or with third parties. This data will not include personally identifiable information (PII).

4. Your Rights

• Access and Correction: You have the right to access the information we hold about you and request corrections if necessary. You can update your account information at any time through your account settings.
• Data Deletion: You can request that we delete your account and personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Cookie Preferences: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

• Protection Measures: We implement various security measures to protect your information, including encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Children’s Privacy

• Most of our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
• We do not require accounts be created for student attendees of student shows or other areas of the site that may be used for direct student interaction.

7. International Data Transfers

• If you are accessing our website from outside the United States of America, your information may be transferred to, stored, and processed in the United States of America or other countries where our service providers are located. By using our services, you consent to the transfer of your information to these countries.

8. Links to Other Websites

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Site Usage Information

• We use tools like Google Analytics to collect site usage information, such as the number of visitors, pages viewed, and time spent on our site. This data helps us understand how people use our site and allows us to improve the user experience. The information collected is typically in aggregate form and does not include personally identifiable information.

10. Changes to This Policy

• We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this page and, where required, by providing additional notice.

11. Contact Information

• If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at hello@codejoy.org. We’re here to help!